Policies

General rules

See Payment and Refund Policies for our policies regarding payments and refunds.

1) In the case where SIAL sponsors a student for a visa or residency permit, the student's passport should remain at the institute.

2) After one week of a term's starting date, it is not possible for students to change their program of study or to reduce the number of hours of study for that term. However, they are free to do so for any subsequent terms, and the corresponding tuition rates will apply. See this page for our policies regarding refunds in the case of an early withdraw.

3) Students are free to pursue any extra programs offered by SIAL during their free time, and can always increase their hours of study.

4) After a student completes his or her course of study at SIAL, the student visa or residency permit issued through SIAL will expire. Students may wish to remain in Yemen beyond their studies at SIAL for travel and sightseeing, and in such cases, an appropriate period can be arranged for this purpose.

5) In the case where a student terminates his or her study at SIAL prior to completion of the course, the student visa or residency permit issued through SIAL will be canceled immediately and they will have 2 weeks to leave Yemen or to find another sponsor.

6) The student must pay a 50$ deposit on his room upon arriving. If, upon his departure, it is determined that there is no damage to the furniture in his room, the deposit will be returned.

Class Policies

1) The standard group program is 4 hours a day, 5 days a week.

2) Classes are held during the Yemeni workweek, from Saturday to Wednesday. Thursdays and Fridays are days off.

3) In the case where a student's level does not allow him or her to enter into one of the current group classes, he or she will be given private lessons for two hours a day instead of four, until he or she is able to enter into a group.

4) Students do not lose any classroom hours because of national holidays. If a holiday falls on one or more study days, the classes will be made up during the course.

5) The class is broken up into two sessions, each 2 hours in length. There is a 10-minute break in the middle of each session, and a 30-minute break between the two sessions.

6) If a student is unable to attend a class, he or she must notify the institute 24 hours prior to the beginning of the class. Failing to do so, he or she will be considered absent from the class and will not be entitled to a refund of tuition.

7) A student is able to make up missed classes, where he or she has notified the institute at least 24 hours in advance, within two months from the beginning of the term. Students who registered for less than a term have one extra week to make up any missed classes. After which period, the student is not entitled to makeup classes or receive any refund.

Telephone:
967-1-284-330
Fax:
967-1-284-329
Postal Address:
Old City of Sana'a
P.O.Box: 5734
Sana'a, Yemen
Electronic mail:
info@sialyemen.com
© 2010 Sana'a Institute for the Arabic Language